Politica de Confidentialitate - Victor Cătălin | Mentoring & Terapie Energetică

Victor Cătălin (Mystical Healing) is committed to protecting your privacy. Contact me by email [email protected] if you have any questions or concerns about the use of your personal data and we will be happy to help you.

By using this website or Mystical Healing app and/or the services offered through the website or app, you consent to the processing of your personal data as described in this privacy policy.

Data protection principles

We are committed to the following principles of data protection and processing of personal data:

Processing is lawful, fair, transparent. Our processing activities have lawful grounds. We always consider your rights before processing personal data. We will provide you with information on processing on request.
Processing is limited in purpose. Our processing activities correspond to the purpose for which personal data have been collected.
Processing is done with minimal data. We collect and process only the minimum amount of personal data necessary for any purpose.
Processing is limited to a time period of 10 years. We will not store personal data for longer than necessary.
We will do our best to ensure data accuracy.
We will do our best to ensure data integrity and confidentiality.

Rights of data subjects

The data subject has the following rights:

The right to information - which means you need to know if your personal data is being processed; what data is being collected, where it is being collected from and why and by whom it is being processed.
Right of access - which means you have the right to access data collected from/about you. This includes your right to request and obtain a copy of your personal data collected.
The right to update/rectification - which means you have the right to request the rectification or erasure of your personal data that is inaccurate or incomplete.
Right of erasure - which means that in certain circumstances you can ask for your personal data to be deleted from our records.
Right to restrict processing - i.e. if certain conditions apply, you have the right to restrict the processing of your personal data.
The right to object to processing - i.e. in certain cases you have the right to object to the processing of your personal data, for example in the case of direct marketing.
The right to object to automated processing - which means that you have the right to object to automated processing, including profiling; and not to be subject to a decision based solely on automated processing. This right can be exercised whenever there is a result of profiling that produces legal effects that affect or significantly affect you.
The right to data portability - you have the right to obtain your personal data in an appropriate format or, if possible as a direct transfer from one processor to another..
Right to complain - if we refuse your request under the Rights of Access, we will give you a reason why. If you are not satisfied with the way your request has been handled, please contact us.
Right to help from the supervisory authority - which means you have the right to help from a supervisory authority and the right to other remedies, such as claiming compensation.
The right to withdraw consent - you have the right to withdraw any consent given to the processing of your personal data.

What personal data we collect

Direct: When you want to contact us by e-mail or when you place an order on the website.

These are : E-mail address, Name.

Automat: When accessing the Site, through cookies or IP (Internet Protocol).

These are: IP address, location, device.

How we use your personal data

We use your personal data to:

To register and manage your personal account on the website
To process your orders through our online services
To send you email notifications about delivery status
To contact you in case of any problems with the delivery of your items
To respond to your requests and inform you about new or modified services
To perform analysis to provide you with relevant marketing offers and information
To validate that you are of legal age to shop online (date of birth)
To test and improve the systems by which we provide our services to you
To prevent misuse or inappropriate use of our services

We process your personal data in order to fulfill our obligations under the law and/or to use your personal data for the options provided by law. We store your billing information and other information collected about you for as long as necessary for accounting purposes or other obligations arising from legal deadlines, but no longer than 5 years.

Personal data protection information notice

In accordance with the requirements of the General Data Protection Regulation (GDPR) and Law No. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, as amended and supplemented and Law No. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector and all regulatory acts regulating these operations, Victor Cătălin (Mystical Healing) is obliged to safely manage, and only for the specified purposes, the personal data you provide us with about yourself, a member of your family or another person.

The purpose of data collection is to ensure that the services we offer you are carried out in the best possible conditions, as well as to promote them so that you are correctly and fully informed.

You are obliged to provide the requested data in the event of various interactions between you and our website, our representatives, the websites we own and to which you wish to have access, etc., as this data is necessary for the correct and optimal performance of the activities for which you call upon us. Your refusal will result, as the case may be, in our inability to respond to your requests or in our inability to provide the requested services. For example, we cannot send you e-mail messages unless we have your e-mail address, we cannot contact you by telephone to provide you with the requested details unless you provide us with your telephone number, we cannot obtain for you the right of use for the .ro domain you want per natural person unless you provide us with your personal data, etc.

The recorded information is intended for use by Victor Cătălin (Mystical Healing)and some of it, depending on the nature of the interaction or service requested by you, is communicated only to the third parties to whom it is absolutely essential that it be communicated (to the accounting firm in the case of contracts and invoices, to the hosting provider in the case of hosting services, etc). To find out at any time which third parties have access to your data, please contact us and you will receive a list of these third parties by e-mail.

How we can secure your data

We do our best to keep your personal data secure. We use secure protocols for communication and data transfer (such as HTTPS). We use anonymization and pseudonymization where appropriate. We monitor our systems for possible vulnerabilities and attacks.
While we try our best, we cannot guarantee the security of your information. However, we are committed to notifying the appropriate authorities of data protection breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent breaches of security and to assist the authorities should a breach occur.
Restricted access with username and password
Limiting functionalities that can export data, communicate mass emails, etc
We have the wordpress documentation in which they assume that they make the necessary efforts to store and manipulate this data securely, below is some essential information provided by wordpress:

Protection against hacking

Physical access to infrastructure is extremely limited. In all cases proper identification is required.

Network security

Data storage servers are separated from the external world by multi-layered firewalls. Only load balancing servers have an internet connection. Application servers and data storage servers operate on separate internal networks, the connection between them is provided by an intermediate firewall/load balancing layer.

Your data is hosted on a secure server in the United States.

Child policy

We do not knowingly collect information from minors. We do not target minors as potential beneficiaries of our services.

Cookies and other technologies we use

We use cookies and/or similar technologies to analyze customer behavior, administer the site, track user behavior on the site, and collect information about users. This is done to personalize and improve your experience with us.
A cookie is a text file stored on your computer. Cookies store information that is used to help websites work better. Only we can access cookies created by our website. You can control cookies at the browser level. Choosing to disable cookies may prevent you from using certain features.

Certain content sections of the store may be provided through third parties/providers (Facebook, Google Analytics, WooCommerce, WordPress). Providers must comply with applicable law and store privacy policies.

We use cookies for the following purposes:

Necessary cookies - these cookies are necessary to be able to use some important features on our website, such as logging in. These cookies do not collect personal information.
Functionality cookies - these cookies provide functionality that makes using our service more convenient and makes more personalized features possible. For example, they might remember your name and e-mail address in the comment forms, so you don't have to re-enter this information the next time you comment in the blog section of the site.
Analytics cookies - these cookies are used to track the use and performance of our website and services

You can remove cookies stored on your computer through your browser settings. Alternatively, you can control certain third-party cookies using a privacy-enhancing platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

We use Google Analytics to measure traffic on our website. Google has its own privacy policy which you can consult here. If you want to opt out of Google Analytics tracking, go to Google Analytics opt-out page.

What to do if you don't want to set cookies or if you want to delete them?

If you do not want us to use cookies when you visit our website you can opt-out of some of them from your settings page. If you do not wish to accept cookies, you can also change the browser settings on your computer or other devices used to access our services. Most browsers also provide functionality that allows you to analyze and delete cookies. Please note that our website will not function properly without cookies.

Browser manufacturers provide help pages on how to manage cookies in their products. For more information, see below.

For other browsers, please consult the documentation provided by your browser manufacturer.

Online payments

Victor Cătălin (Mystical Healing), the online shop managed by Victor Cătălin (Mystical Healing), accepts 2 ways of payment for products ordered online. Online payment by credit card when placing the order, payment by bank transfer.

For VISA or MasterCard payments, Victor Cătălin (Mystical Healing) uses the services of an online payment processor - Stripe.com. When this option is used when placing the order, the customer is redirected to a page secure where the card transaction is done safely. Once the payment is made, the customer will be redirected to the victorcatalin.ro website. Whereas in this step customers end up on a third party website, confidentiality policy of Stripe.com will apply - we recommend you read their page for more details about online payment processing.

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Victor Cătălin | Mentoring & Energy Therapy

Privacy Policy